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What the NFL Can Teach CEO's Title: What the NFL Can Teach CEO's
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Filed in archive Management by Steve Rucinski on August 31, 2006

Here's what we should learn from the National Football League: It's time to sack the refs. That's right. Get rid of them. Say good-bye to the zebras. They've made pro football...

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How to Fire an Employee(s) Title: How to Fire an Employee(s)
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Filed in archive Human Resources by Steve Rucinski on August 31, 2006

I have been laid off and have laid employees off, which is getting fired in actuality. I cannot even come close to implementing such a thing as the firm quoted below did. radio shack fires 400...

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Are They Listening, Or Have They Nodded Off? Title: Are They Listening, Or Have They Nodded Off?
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Filed in archive Communications by Deborah Brown on August 31, 2006

Presentations are a part of our daily business life; whether you are presenting a product, an idea or yourself, you frequently have the opportunity to provide information to a group or individuals....

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Presentation in the Palm of your Hand Title: Presentation in the Palm of your Hand
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Filed in archive Technology by Deborah Brown on August 30, 2006

How many uses can you find for your iPod? How about company presentations? Yes, now you can use your i-Pod as a vehicle for meeting presentations. Leave the big, heavy laptop at home because with...

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Cold Calling: Lower Head, Ram Wall, And Repeat Title: Cold Calling: Lower Head, Ram Wall, And Repeat
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Filed in archive Sales by Steve Rucinski on August 30, 2006

By Michael W. McLaughlin The cold call is older than fictional salesman Willy Loman-and less effective, particularly for consultants. A cold call campaign is founded on the one-two punch theory of...

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Social Networking For Baby Boomers Title: Social Networking For Baby Boomers
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Filed in archive General by Steve Rucinski on August 30, 2006

Tip of the Hat to Springwise for this lead! Eons is a new, full-fledged social network and information portal for baby boomers, encouraging them to celebrate life, get things done, learn and connect...

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Do You Make It Easy? Title: Do You Make It Easy?
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Filed in archive Management by Deborah Brown on August 29, 2006

I recently read an article that included information I thought a friend of mine would enjoy reading. So I sent him an email with the links to the article. His thank-you email to me said something that...

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Clients and Customers Title: Clients and Customers
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Filed in archive Management by Jim Logan on August 29, 2006

I worked with a company that refused to refer to their customers as anything other than clients - a rarity for a high-tech manufacturer. Business suits were required for every customer encounter....

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Time to sell your business Title: Time to sell your business
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Filed in archive Entrepreneur by Steve Rucinski on August 29, 2006

First came the waiting. James Richmond and four colleagues had been sitting around for nearly two hours in a lawyer's office in Plano, Texas, hoping that the last, crucial step in the sale of...

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Change: It Is the One Constant Title: Change: It Is the One Constant
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Filed in archive General by Steve Rucinski on August 29, 2006

I just finished going through the process annually updating my life biography . I try to take a look at the ups and downs that have occurred across the 52 years of my life. Doing so does two things,...

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Advisory Boards - I Advise You to Get One Title: Advisory Boards - I Advise You to Get One
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Filed in archive Management by Steve Rucinski on August 29, 2006

Thanks to Anita Campbell (www.smallbiztrends.com) We can all benefit from good advice, and that makes advisory boards a hot topic for the savvy CEO and business owner. In recent years, advisory boards...

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Contact Us, If You Can Find Us Title: Contact Us, If You Can Find Us
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Filed in archive by Jim Logan on August 28, 2006

I visited three websites today with no contact information beyond a web form. All were companies supporting ecommerce. Incredible! How do you trust a company that doesn't give you a telephone...

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Need Cash Flow - Get the Invoice Out Title: Need Cash Flow - Get the Invoice Out
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Filed in archive Finance by Steve Rucinski on August 28, 2006

Raise your hand if you are guilty of not getting your invoices done in a timely manner? Me too! David Stern writes an excellent piece on what a dramatic impact timely invoicing can have upon a...

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How Many Websites Do You Really Read? Title: How Many Websites Do You Really Read?
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Filed in archive Technology by Jim Logan on August 25, 2006

RSS readers like Bloglines make it incredibly easy to grab RSS feeds and follow daily updates on countless sites. But do we really read everythig we're subscribed to? I don't. I have followed...

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Question: How Honest Should I Be? Title: Question: How Honest Should I Be?
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Filed in archive Marketing by Steve Rucinski on August 24, 2006

I occasionally get asked by business People I meet to take a look at their website and give them some feedback. They ask the question because they know I do work around websites. My question is, how...

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Free Stuff - The Magic Word Title: Free Stuff - The Magic Word
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Filed in archive Operations by Steve Rucinski on August 24, 2006

Ever get frustrated by having to go to ten different Internet sites to get free services? So was Bob Donnelli, an entrepreneur who used millions of his own money to create BolotoCard, a service that...

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Best of the Best Marketing Blogs Title: Best of the Best Marketing Blogs
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Filed in archive Marketing by Deborah Brown on August 24, 2006

I just ran across the Forbes winner for Best Marketing Blog, written by Chris Baggott. I have spent an enjoyable hour reading and watching the videos that he has included on his blog. I recommend the...

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Customer Service As An Offensive Weapon To Grow Revenue Title: Customer Service As An Offensive Weapon To Grow Revenue
PermaLink: http://www.bizinformer.com/50226711/customer_service_as_an_offensive_weapon_to_grow_revenue.php

Filed in archive Customer Service by Jim Logan on August 23, 2006

I was thinking today about successful businesses and what makes them successful. I don't think there's a general rule of thumb or universal standard for all markets - that was my first...

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Interview With Mary Hunt Title: Interview With Mary Hunt
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Filed in archive Marketing by Deborah Brown on August 23, 2006

I had the opportunity to chat with Mary about her new book, In Women We Trust, and she shared some of her thoughts about the softer side of business. What led you to write about this subject? Prior to...

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In Women We Trust Title: In Women We Trust
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Filed in archive Marketing by Deborah Brown on August 22, 2006

It's no secret that women love to shop. It's also not surprising that women love to share their experiences. We're women...we love to talk right? Since the beginning of time there have...

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10 Questions to Self-Assess Your Customer Focus Title: 10 Questions to Self-Assess Your Customer Focus
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Filed in archive Customer Service by Steve Rucinski on August 22, 2006

Keeping customer-focused can be difficult without some simple reminders to help us do so. Use the questions below to evaluate your company's service attitude. 1. Do we survey our customers to find...

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Stress - Its Good Until Its Bad Title: Stress - Its Good Until Its Bad
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Filed in archive Health Care by Steve Rucinski on August 22, 2006

We have all heard the old adage that the only person who does not feel any stress is dead. Therefore, stress is a necessary ingredient in life. The questions are how much stress is the right amount,...

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Why Should I Give You My Business? Title: Why Should I Give You My Business?
PermaLink: http://www.bizinformer.com/50226711/why_should_i_give_you_my_business.php

Filed in archive Marketing by Jim Logan on August 22, 2006

We all have competition. No matter what we offer there are competing options and alternatives. It's a fact of any and every commercial business. So, why you? For those of us in your market that...

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Optimizing Your Supply Chain Title: Optimizing Your Supply Chain
PermaLink: http://www.bizinformer.com/50226711/optimizing_your_supply_chain.php

Filed in archive Operations by Steve Rucinski on August 22, 2006

The biggest concept in procurement today is The Supply Chain. Most efforts are focused on revising Purchasing practices and wringing more cost out of products by re-sourcing components from lower cost...

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