Response from: marky    (12/21/05 7:17am)

Sometimes it is really easy to say than to do. I've encountered a lot of situations concerning bad character on the workplace. It's really hard, especially when YOU KNOW that the right thing to do will (at times) put you into a harder situation. You know what I mean here. I guess, a lot of people also experienced same things. But then again, at the end, it's you're conscience that will put you into feeling bad and guilty.

Response from: Jim Logan    (12/21/05 2:28pm)

Marky, You raise a great point! It is sometimes tough to do the right thing.

Some people - in their mind - seperate business from their personal life. Soe believe business is a zero sum game, where as long as "I" win, nothing else matters.

Doing the "right" thing in business - which could be authorizing a return, shipping at no cost, giving away a product, flying someone to the site, calling a creditor even when you can't pay - most always repays itself. It builds on the character of the company. And customers and buisess partners will acknowledge it.

IMHO :-)

Response from: Kevin    (12/21/05 6:47pm)

Jim - the older I get, the more I find it's not so hard to do the right thing. When I look at people who make ethical choices based on the condition and the moment, I see empty lives and scared souls . When I look at people who have strong moral compasses and who live by their values, I see rich, full and happy lives. Which would you prefer? For me, the choice is easy!

Response from: Jim Logan    (12/21/05 8:47pm)

Kevin, I agree. I think people that are consistently questionable in their ethics loose in the long run. Doing the "right thing" not only helps most people sleep better at night, it shines through all of their business and personal life dealings. People notice and react positively to good and fair decisions and treatment.

Sad not everyone gets it.