Here's the good, the bad and the ugly for phone conversations
Filed in archive Customer Service by Steve Rucinski on September 02, 2006
Phone etiquette should by now be hard-coded into our DNA. After nearly a century of speaking on the phones, we as a sub-species here in the US should have phone etiquette skills hard-coded in our DNA. The behavior patterns to leave a proper phone message should be right there; right after speaking and walking and saying cookie.
Ok, so you say not. Fine. Still, phone etiquette is something that should be so basic, so universal, that by adolescence we should intuitively know how to leave a VM. Ok, granted, maybe on occasion we get hysterical...breathless, excited ...(College Football started last night and I'm all a-titter; wait until college basketball starts...I digress). But still that shouldn't preclude us from leaving a coherent VM or conducting a seemingly rational phone conversation.
Get the good, the bad and the ugly for phone conversations.
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telephone conferencing business phone here good+ugly phone+conversations ugly+phone
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