bizinformer
Is It On Paper Or In Your Head?
Filed in archive Operations by Deborah Brown on March 10, 2007
Is It On Paper Or In Your Head?
I made a pork roast for supper tonight with mashed sweet potatoes and green beans. Yum. But oh the dirty dishes. Even in these modern times with dishwashers, some things just don't fit in the dishwasher. As I was hand washing a few odds and ends I was reminded of my Grandmother teaching me the order in which you wash dishes: glassware, silverware, plates and then pots and pans.

My children are reaching the age of independence and I'm reminded that these pieces of knowledge need to be passed on and they are only in my head.

Switch gears to business and the same can be said: most of what I do to run my business is only in my head.

So what. You may say.

Well, it is a big deal because the fact that the processes of my business are not on paper holds me back from expanding and leaves me unprotected should I be out of commission - in both cases it would be next to impossible for someone else to step in and keep my business running.

Do you have your operational processes on paper? Have you taken the time to write out, step-by-step how you do what you do?

Okay, scary update. I figured I'd look at Amazon, Technorati, etc for some great links on writing an operational manual. Maybe a workbook that helps you think through the steps of writing down your processes.

NOTHING. I found nothing.

Okay. So does that mean it's okay for it to all be in our head, or I didn't do a proper search or maybe I just found the subject of my next book?

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Permalink: Is It On Paper Or In Your Head?
Tags: operational  manuals  stepbystep  processes  knowledge  business  small+business  march+2007 
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