Is Your Communication "A Buzz" With Buzzwords?
Filed in archive Communications by Deborah Brown on October 16, 2006

We used to be cautioned against speaking in slang and then we talked in acronyms. Now it's buzzwords.
Some of the words that were new to me:
EMV "E-mail Voice" It's the tone of voice a speaker has when they are talking with you over the phone and reading their email at the same time. And here I just thought that was rude
. How about "Robust?" Do you refer to your product or service as ROBUST? Is it coffee? If not, you probably aren't communicating an understandable benefit to your prospects.
This one was a surprise: "Actionable"
In the book, actionable is referred to as over used and here I just started using it. Of course, I live in the mid-west and everyone knows by the time mid-westerners are doing something the rest of the country has moved on to the newest trend.
Anyway - the bottom line is, whether you are using slang or acronyms or buzzwords - find something more original. Just like the comedians who speak in swear words - you are showing your lack of vocabulary and originality when you use "over-used" words.
What buzzword really hacks you off? (that was slang, by the way)
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