We are launching our survey contests today - your chance to win one of three great Hardcover Books. The first book is "The World is flat - brief history of the twenty-first century" written...

I worked with a company a little over a year ago that had big plans - refine marketing, raise a pile of money, and expand across the world. Problem was that really was their plan. They had no plan...

I see this all the time, a business racks up customer and after customer, year after year. They collect names, addresses, email addresses, telephone numbers, etc. And never once write, call, solicit,...

It's the little things you do that matter the most, especially when added together. More accurate, it's the little things you don't do that count most - cluttered office, unkempt lobby,...

Wow! Whatever I had, you don't want. Not because it's so miserable, but it's just miserable enough and hangs around long enough to ruin your week. I've been sick for days - a nasty...

A Bizinformer reader decided to Ask Jim: What is the formula for a successful business? Here's my answer: There are a lot of great and thoughtful things you can do to build a business. But we both...

mark Nash is starting a new business. And he's letting us see a bit of his interworking, plans, and decision making process. I am in the process of building an online store to sell imported gift...

Unwittingly, many businesses sabotage their own success. By sabotage, I mean they do (or don't do) things that limit their odds, chance, good fortune, or plans for growth and success. In four...

There is a thought provoking post at the Entrepreneurial Mind you ought to read. It's a review and commentary of a recent Fortune Small Business article titled Do you need school to succeed? You...

Businesses have personalities, reputations, and character just as individuals do. So do departments, workgroups, and teams. And like people, your personality either attracts or repels friendship and...

Blogging is too often looked at as an end - it's not an end, it's a means. Businesses that choose to blog should do so because it supports their web presence - either to sell something or...