In the June edition of Inside Business magazine, COSE announced the 2006 winners of the 10 Under 10 Award, a recognition of businesses in Northeast Ohio in business for less than 10 years with less...
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I'm sorry. Isn't that what Ryan O'Neal told Ali MacGraw love meant never having to say in the movie Love Story? Well, maybe you don't say it in love, but you'd better say it in...
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Are you a solo entrepreneur or small business that is looking for simple to use application to track you or your employees time? 14Dayz is the simple online time tracker. 14Dayz makes time tracking...
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At the risk of making a major understatement: the past 40 years have been marked by extreme advances in technology. Computers that were the size of rooms are now smaller than we would have ever...
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Filed in archive Strategy
by Jim Logan on May 30, 2006
Two articles I read this morning join together nicely to provide a good picture of small business - success, contribution, challenges, and demise. The first is from MSNBC, 100 sizzling small companies...
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Thanks to Trendwatching.com for this concept and examples. As Warhol predicted with "15 minutes of fame", hundreds of millions of individuals are craving immortality, or at least some public...
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Another business innovation combining an experience, technology and a desire. Berlin-based Cosmocard developed a machine that lets customers take their picture and have it printed on a themed...
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When communicating your message - headlines make your first impression. Chose words that excite, grab the reader's attention and inspire some action. Here are a few words from "Finding Your...
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This is Leslie Ungar and she offers a terrific service. I recently wrote about body language and the messages we can unconsciously send to our listeners. Imagine if you could have someone observe your...
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Filed in archive by Steve Rucinski on May 26, 2006
Here is a pretty good new Sales Deal management tool that just launched. I have used Salesforce.com, ACT, Sharkware, Outlook Business Management and Goldmine and each has its strengths and weaknesses....
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Filed in archive Marketing
by Jim Logan on May 25, 2006
Excellence, world-class, tier 1, best, most complete, full service, tireless, fighting, hardworking, etc. Those are nice, well used, and completely meaningless words we see in advertising and copy of...
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Allowing employees to bring newborns to the office may sound crazy, but it helped my business thrive by Gay Gaddis at FSB. When four of my top employees told me in one six-week period that they were...
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The final two tips for a successful customer call involve inviting and thanking. Invite: Once you have answered the caller's primary questions and shared a little something extra (i.e. a special...
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Sevin Rosen Funds a venture capital firm for the first time is making available to all entrepreneurs what was previously only available to their portfolio companies via a web page they call the...
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Filed in archive by Steve Rucinski on May 25, 2006
Do you know what your prospects do with your sales literature? Do they 1) read every last word, 2) skim and file it away, or 3) glance at it and file it away? If you answered #1, you have very......
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Filed in archive by Steve Rucinski on May 24, 2006
Business ideas are all around you. Some business ideas come from a careful analysis of market trends and consumer needs; others come from serendipity. If you are interested in starting a business, but...
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Sometimes what you need in your business is right in front of you but you cannot see it? Maybe you need a particular talent in an employee or a partner for pursuing an new opportunity but you...
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Filed in archive Resources
by Jim Logan on May 24, 2006
Michael Pollock is building a database of business forms. When I say forms, I mean pre-designed forms that help you start, plan and run your business and/or your life. There are many places you can...
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The next step of a successful customer call is offering something different. After answering the customer's most immediate question, this would be the time to share information on any specials you...
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Are you a manufacturer and have struggled to find qualified independent sales reps? Then you need to check out the first Internet portal exclusively designed to match manufacturers'...
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As we continue to examine a superior customer telephone call, we look at the 2nd and 3rd tips: Determine the caller's need and respond to their needs. I believe that some of our best lessons are...
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What percentage of your customers call before coming in to your store? Having excellent telephone skills can set you apart from the competition. There are six keys to a successful telephone...
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Do you have an internal communication strategy? If you asked your employees, could they accurately tell you: 1. The company mission/vision/value? 2. The company goals for this year? 3. Where you...
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What do a cheesecake chain, a green energy company, a medical software firm, and an online broker have in common? They are among 49 U.S. companies that hit a special milestone last year: $1 billion in...
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It is a strange game looking for income to become "one of the elite", but for many it is a thought that seems like you will never acheive. Do you ever ask yourself why? Why can't I...
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