Secrets Your Customers Won't Tell You About Your Business
Filed in archive Management by Jim Logan on May 18, 2006

More specific, there are nine things you may unknowingly be guilty of that's limiting your potential. Patronizing your customer, not staying current with trends, and inconsistency are but there. NFIB has identified Nine Things Your Customers Will Never Tell You.
You need to be aware of the non-verbs of your business. They're just as limiting as obvious blunders. Worse, you usually aren't aware of non-verbal blunders until your business is suffering
from them. Are they're any items you'd add to NFIB's list?
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communication loyalty
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