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Staying in Touch

Filed in archive Marketing by Deborah Brown on November 20, 2007

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Chris Brown over at Branding and Marketing challenges online marketers to come up with three easy to execute modes of keeping in touch with your customers.

I'll add my three:

1. E-newsletters. Regularly keep in touch with your customers and opt-in prospects by sending a monthly newsletters. Mine is called Words People Read and is limited to one page with a primary article/main thought and then a couple tips that I've learned over the course of the month. It isn't a sales piece - it's a value piece with a goal of sharing new knowledge or perhaps inspiring the reader to thinking about something in a different way.

2. Send out articles or email links to news items. If I see something in a magazine or online that reminds me of a customer or a prospect - I'll send it off with a note "Saw this and thought of you. Hope all is well."

3. Send out cards. Chris shared information about a company called Purple Wren. I also found a company that makes it easy to correspond with your prospects called Send Out Cards. You can pick a card, personalize, even add a gift and they'll do the rest. You can upload your contact management list, add photos and send out to your entire list. I haven't used either service - I'm still hand writing notes. How about you?

So what three ways do you use to keep your name in front of your customers?

Deborah Chaddock Brown
Writer


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Permalink: Staying in Touch
Tags: marketing  keeping  in  touch  with  customers  being  top  of  mind  business  small+business 

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