What Does It Mean To Be A Good Company?
"They're a good company." That's what I overheard one man saying to another. "They suck, if you ask me." The other replied.
Who's right?
I'm not sure what it means to be a good company. Maybe it's a point in time title. If you end up failing, were you ever good?
Many companies mistake being good with the unconscious incompetence of being lucky.
It's like a bad dream you can't awake from – a triad of disaster grows when companies loose focus on their customers, fall in love with their existing products and services, and position their offering as a commodity. Maybe that's how you go from good to bad.
What do you think it means to be a good company? Can good companies go bad or where they bad all along and we just didn't notice it?
Management | admin | 19 October 2005 |
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By Skip Reardon, October 21, 2005 @ 6:57 am
Can good companies go bad?
You bet – any company – even the best-performing companies can take their eye off the ball.
More on this at Be Excellent™
blog.