Category: Customer Service

May 23 2011

What to Look For in a Good Business Phone Service

The most successful small businesses aim to use services from vendors that are high quality and reliable, and if possible, cheap too.

One of the major tools that most businesses use is the telephon…

Jan 19 2011

Outsourcing call centers can help your business grow

With shrinking budgets and less staff, somehow businesses have to do more with less. For large service industries like utility companies, national insurance companies or, multinationals, one way to wo…

Dec 30 2010

Satisfied with your bank? Why would you be?

This is one of those forehead smackers; JD Power and Associates has put out the results of a survey indicating that while optimism among the small business community regarding the economic situation…

Aug 30 2010

3 Factors When Comparing Broadband Plans

So you want to get a new broadband plan? Perhaps your previous plan was inadequate for your small business needs. Perhaps this is your first time to get broadband.

In any event, choosing the right …

Dec 03 2007

Do Your Customers Know You Care?

December: a time for Christmas music, decorations, lights, parties, cards, shopping, baking, wrapping, closing out your books for the end of the year, school music programs, and lots and lots of str…

Nov 28 2007

Nobody Wants Luke Warm Tea

I've been in retail since I started selling Camp Fire Girl candy door to door in elementary school. For me, customer service, has always been the most important part of the transaction. In the o…

Nov 22 2007

A Season for Thanksgiving

Happy Thanksgiving. As we gather around our family table giving thanks for all our blessings, it's also a great time to thank our customers for all they do for us.

Just Sell offers some tips fo…

Sep 30 2007

Going the Extra Mile

I don't normally bring my church life into this blog but today I'm going to make an exception – the lesson just fit too perfectly with business.

The Children's Sermon message today was …

Sep 19 2007

Making it Easy to Do Business

I am an online shopper. However during the holidays I often become a catalogue browser. It's easy to do; retailers must cut down entire forests to create the myriad of catalogues we receive duri…

Aug 31 2007

Truly Understand Your Customer

When I first started my business my tagline was "Writing with The reader in mind." My brother said "everyone does that." No. Dan. They don't. They think they do, but they don&#…