With the holidays just a few weeks away, shoppers are beginning to prepare for one of the most hectic times of the year.

According to a new study commissioned by Office Depot, nearly half (46 percen…

Remember dial up connections to the internet, remember 56K modems?

It seems with every new speed level our impatience grows greater and our need for speed increases, at least it does for me.

Finally…

Even though online retail sales are growing there are still huge barriers in the way for some potential online consumers. That being security concerns.

In addition many small businesses cannot afford…

Thanks to RainToday.com

Business basics are find a market, provide more value than someone else, keep doing it and success happens.

Today the customer is king, are you truly client focused? Are you …

I was attending the annual planning meeting for our local chamber this week and I overheard an interesting conversation before the meeting was called to order.

One member was talking about the time i…

This weeks Podcast Mashup at The Great Big Small Business Show is all about Building Client Relationships.

Here are the highlights:

Without clients we have no business, so this week our experts talk…

a couple of weeks ago, I had to call my local Telco, always a dreaded experience. After I had finally gotten through the levels of the voice response menu and got a person, it was:

CS Agent: Thank yo…

The weather is good and the days are still long. Believe it or not, it's time to start your holiday business plans. In particular, I'm thinking about customer gifts, cards, and other forms of …

All I want after I make a Retail purchase is a sincere 'Thank You' in fact I would even settle for an insincere 'Thank You.'

Unfortunately I cannot remember the last time I heard a &#…

A recent conversation I had with my wife:

Jim: I just had a great experience with my webhost.

Amy: What happened?

Jim: I noticed I was getting server errors on one of my sites. I opened their Live …